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Facebook allows people all over the World to connect and share media, allowing them to keep in touch and share experiences. From time to time people, like you, may experience problems with the initial setting up of their account; along with more complex problems should they already be a user of the social network site. Everyday customers contact our offices due to facing problems with passwords due to lost or forgotten information, our advice team at the IT Helpline can help you change or recover password details. We can also advise you on cancelling or disabling your account or reporting harassment. In extreme cases we will lease with third parties and get the police involved in order to prevent this occurring again and allowing you to continue enjoying your social network experience with Facebook.

We can help you access the terms of service which govern your experience with Facebook, our advisors can help explain the terms of service in order to prevent you breaching such terms of service.

With so many features on Facebook it is often complicated to understand what to do when you receive a notification, upload photos, add and delete friends and use the numerous applications which are supported by Facebook. Our UK advisors have been trained in dealing with all Facebook queries and issues and will be able to explain in a step by step manner how to overcome the problems in easy to understand jargon, rather than leaving you baffled or confused.
0911 699 7770
Calls cost £1.53 per minute + network extras. Calls from mobiles will cost considerably more. Lines open Mon-Fri 0900-1800. Callers must be 18 years old or over and have the bill payers permission. By calling this service you are bound by our terms and conditions. To shorten your call length please fill in our contact form.