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BT is a leading provider telephone communications provider offering broadband, email, landline phone manufacturers, Television and landline phone providers. Unfortunately from time to time problems can arise with BT products which can leave you confused, frustrated and angry as to why the problem has occurred.

Broadband - BT offer ADSL and fibre optic broadband, which allows customers to browse the internet at exceptional standards. However from time to time problems arise that can leave customers confused, frustrated, baffled and angry, however our advisors at the IT Helpline are on hand to assist and support you. All our advisors can assist in account management, billing, setting up and enabling passwords, configuring your own personal BT email account, the usage of broadband BT offers dependent on your requirements along with setting up parental controls. Therefore you can be safe in the knowledge that the IT Helpline can assist you with all you BT problems, whether complex or common we are on hand.

Email - BT offer all customers the opportunity to have their own personal email address, so whether you need assistance on configuring you email and setting up a password, to using the numerous features and how to send, receive emails, send attachments, configure bulk emails, enabling styling features including signatures. We don't only assist with the initial setup of your account and using the numerous features we can assist in emergency situation should an error message appear on screen or your account is victim to fraudulent activity.

Landline Phone - Everyday we have customers contacting us directly at the IT Helpline with regards to accessing their accounts if they don't have paper billing, reporting nuisance calls, faults that they are experiencing with their landline, enabling the numerous call features BT landline phones have along with configure an answer phone service should you be unable to answer a call on your landline device.

Landline Handsets - BT are a leading supplier of landline phones, so whether you wish to enable a PIN on your device, improve the signal, enable a voicemail message, enable caller id or configure the sound/volume at the IT Helpline we are directly on hand to assist and support you every step of the way in overcoming these issues and questions.

TV - BT are becoming one of the upcoming TV providers, so whether you are new to BT TV and wish to understand the numerous features they have to offer to setting up your device, at the IT Helpline we are on hand to assist you every step of the way. We can also help enable and configure wifi on your device, install upgrades and make sure the performance of your device is up to exceptional standards catered to your preferences.

0911 699 7770
Calls cost £1.53 per minute + network extras. Calls from mobiles will cost considerably more. Lines open Mon-Fri 0900-1800. Callers must be 18 years old or over and have the bill payers permission. By calling this service you are bound by our terms and conditions. To shorten your call length please fill in our contact form.