AOL is one of the largest internet providers in the world. With such an extensive customer base and the numerous internet and telephone features they offer, including broadband, landline phone lines and email accounts it is hardly surprising that occasionally a problem may arise. To you it might be a complex problem that looks impossible to solve; however to our UK advisors it is a simple problem that in most cases can be solved in a matter of minutes, allowing you to continue enjoying the service AOL has to offer.
Broadband – AOL Broadband allows for internet access and at a high data rate, so whether you need advice on accessing and managing your account, we can assist with helping you check your latest bill to altering the settings of your broadband. We can also help you access your account if you have forgotten your password, and enable you to recover lost data. We don't only assist in accessing your account we can also help set parental controls, improve connection quality and view your broadband usage.
So whether you need help or advice, contact our advisors at the IT Helpline and they will assist you every step of the way.
Email accounts – Whether you need assistance and help on setting up, verifying and creating a username on an AOL email account to managing your account you can be safe in the knowledge that we are on hand to assist you at the IT Helpline. Along with explaining how to configure sending and receiving options, composing, adding attachments and signatures to AOL emails, we can also help you read and send mail using IMAP and POP3 capable email programs. From time to time emergency situations can arise with AOL email, when error messages appear on screen, or passwords are forgotten leading to your account been locked. So rather than be baffled by all the complex jargon, contact one of our UK advisors at the IT Helpline and they will explain in easy to understand, uncomplicated jargon how to solve the issue and overcome the problems.
Landline phones – AOL talk offers numerous features including caller display, caller divert, call barring, and answer phone, all of which can be extremely helpful, however more often than not customers are overwhelmed by all these features and often require assistance on how to enable and disable the functions. We can also assist if you are experiencing nuisance calls and how to prevent them happening along with managing yout AOL talk account; allowing to check your bill and making sure the package you are currently on is best suited to your needs and requirements.